Privacy Policy

Last updated: July 5, 2026

This Privacy Policy describes how Poketerminal ("we," "us") handles personal information when you use poketerminal.io, the Poketerminal app, or contact us (email, waitlist, support) (together, the "Services"). "Personal information" means information about an identifiable individual under applicable privacy laws.

Third-party sites and services (app stores, payment processors, analytics vendors) have their own policies. If you do not agree with this Privacy Policy, do not use the Services. We may update it from time to time; material changes will get additional notice where required by law.

What we collect

We collect information:

  • From you when you create an account, join the waitlist, save portfolio data, set preferences, contact support, or submit forms.
  • Automatically through cookies, SDKs, pixels, and logs when you use the Website or App.
  • From partners when you sign in, pay, or use third-party data we integrate (for example catalog or market APIs).

Depending on how you use the Services, this may include:

  • Account data (name, email, auth identifiers, profile details).
  • Product data (holdings, saved items, alerts, scans or images you submit, listings or messages you post).
  • Location if you allow it, for map features such as nearby shops. Revoke in device settings anytime.
  • Marketing (waitlist email and related metadata; we may use providers such as Resend).
  • Analytics and diagnostics (usage events, crash data; for example Mixpanel or Sentry).
  • Payments (subscription metadata from app stores or RevenueCat; we do not receive full card numbers from those platforms).
  • Technical data (IP address, device type, OS, app version, browser, timestamps).

How we use it

We use personal information to:

  • Provide, secure, and improve the Services;
  • Authenticate users, sync data, and enforce plan limits;
  • Send service messages (including waitlist confirmations);
  • Detect fraud, abuse, and security incidents;
  • Comply with law and enforce our terms;
  • Run research and aggregate or de-identified analytics; and
  • Other purposes with your consent where required.

Who we share with

  • Legal and safety when required by law, to protect rights and safety, or to investigate policy violations.
  • Affiliates and in business transactions (merger, acquisition, asset sale), subject to law and safeguards.
  • Service providers (hosting, database, email, analytics, error reporting, maps, payments) under confidentiality and instructions consistent with this policy.
  • Other users when you publish content (for example a public listing) or a feature shares data with a counterparty you choose.
  • Aggregated or de-identified data that does not reasonably identify you.

We do not sell personal information for cash. Where law defines "sale" or "sharing" more broadly (for example cross-context advertising), we will honor opt-out rights for your region when those features apply.

Retention, transfers, and security

We keep information as long as needed for the purposes above, unless law requires longer. Deletion may lag in backups. We may process data in the United States and other countries; where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

We use administrative, technical, and organizational measures to protect information. No method is 100% secure. You are responsible for your passwords and device security.

Children

The Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect their information. Contact us if you believe we have; we will delete it subject to legal retention obligations.

Cookies and similar technologies

We use cookies, pixels, and SDKs to operate the Services, remember preferences, and measure performance. Essential cookies are required for core functionality; analyticscookies help us understand usage. Control cookies in browser or device settings; disabling some may limit features. We do not respond uniformly to "Do Not Track" signals; see allaboutdnt.org.

Your choices

  • Delete account. Steps, what we delete, and what we may retain: Delete your Poketerminal account.
  • Access and correction. Request access or correction subject to law; we may verify your identity.
  • Marketing. Unsubscribe from promotional email via the link in those messages. Service and security notices may still be sent.
  • Cookies. Manage in browser or device settings. Analytics vendors may offer opt-outs (for example Google's partner policies).
  • Consent. Where we rely on consent, you may withdraw it as permitted by law; some features may stop working.

Legal bases (EEA, UK, Switzerland)

If you are in the EEA, UK, or Switzerland, we process data based on contract performance, legitimate interests (securing and improving the Services), consent where required, and legal obligation.

Changes and complaints

We may amend this Privacy Policy; the date at the top will change. For concerns, contact us below. You may also lodge a complaint with a supervisory authority where law allows.

Contact

Privacy questions or rights requests: privacy@poketerminal.io or our contact form.

This policy is not legal advice. Have qualified counsel review it for your entity and regions.